Ordering Info

To place an order, contact a MicroVention Customer Service Representative at:

For North America

MicroVention, Inc.
Attn: Customer Service
1311 Valencia Avenue
Tustin, CA 92780
N. Am Toll Free: +1.800.990.8368
Local: +1.714.247.8000
Customer Service Fax: +1.714.242.7397
Email: customerservice@microvention.com

 

For EMEA

UK
Address: Suite 3, The Barracks Building, 10 Cliffords Fort, North Shields, Tyne and Wear, NE30 1JE
Phone: +44(0)191 258 6777
Fax: +44(0)191 258 5999
Email: janet.stonehouse@microvention.com

EU
Address: 20 quater rue Schnapper, 78100 Saint-Germain-en-Laye, France
Phone: +33 1 39 21 77 46
Fax: +33 1 39 21 16 01
Customer Service France: mvfrance.customerservice@microvention.com 
Customer Service Export: MVExportCustomerService@microvention.com  

DE

Address: Hildebrandtstr. 4 f, D-40215 Düsseldorf, Germany
Phone: +49 211 210 798 0
Fax: +49 211 210 798 29
Customer Service: office@microvention.de
Ordering Information: bestellungen@microvention.de

Asian Markets: The products may not be approved in all regions. The orders will be taken only in the regions where the product is approved by local regulatory authorities, as required

 

Terms and Conditons

For North America

Ordering Information:
Customer Service Hours: 7:30 AM - 4:30 PM PST. 
Orders may be placed by phone, fax or mail. If mailing, please mark: Attn: Customer Service. All prices and product specifications subject to change at the discretion of MicroVention, Inc. MicroVention, Inc. warrants its products to be free from defect in materials and workmanship.

Shipping Terms:
Orders will be shipped FOB shipping point using FedEx Standard Overnight service or comparable, unless otherwise requested. All freight charges are prepaid and added to invoice.

Payment Terms:
Net 30 days.

Return Goods Policy:
Authorization is required for all returns.
1. Request Returned Goods Authorization (RGA) number from Customer Service.
2. Once the authorization number has been obtained, Customer Service will provide all the information necessary for a proper return.
3. Return product to:
MicroVention, Inc.
RGA#____________.
35 Enterprise
Aliso Viejo, CA 92656

MicroVention will accept the return of any standard catalog item under the following conditions:

  1. Merchandise processed and shipped in error by MicroVention, Inc. – Full Credit
  2. Product Failure due to defect in materials or workmanship. – Full Credit or Replacement at No Charge

 

For EMEA

Please contact EMEA Customer Service

Address: 20 quater rue Schnapper, 78100 Saint-Germain-en-Laye, France
Phone: +33 1 39 21 77 46
Fax: +33 1 39 21 16 01
Customer Service France: mvfrance.customerservice@microvention.com 
Customer Service Export: MVExportCustomerService@microvention.com