Position Overview

The Manager of HR Operations coordinates and directs all activities related to HR Operations (HR Ops) according to established guidelines and sound administrative processes. Job duties:
  • Contribute to the strategic direction and formulation of company-wide HR policies, procedures, systems, and initiatives, communication and implementation.
  • Develop, maintain, and continuously improve processes, systems and technology, measurement practices, and metrics reporting for the HR community.
  • Elicit feedback regarding the effectiveness of HR Ops services and activities and, when appropriate, modify activities.
  • Manage initiatives to drive operational excellence, including six sigma and other approaches across HR Ops.
  • Support larger HR initiatives by ensuring continuity and successful delivery of functional services.
  • Supervise the development of actionable, proactive metrics that drive forecasting capabilities and strategic insights.
  • Foster and maintain strong internal relationships with key HR and business leaders.
  • Responsible for Compensation & Benefits administration.
  • Responsible for administration of internal communications.
  • Perform additional duties as assigned.

    1. Bachelor’s degree in human resources, business administration, organizational development, or a related degree required.
    2. Eight to ten (8-10) years of experience in HR operations or a similar function required.
    3. Knowledge of HRIS systems, basic HR measurement, and process improvement techniques required.
    4. Five (5+) years of supervisory and project management experience preferred.
    5. Experience in metrics reporting andanalysis preferred.
    6. Proficient with MS Office.
    Desired Qualifications
    1. Advanced degree in human resources or information technology preferred.Analytical skills with data and propose solutions.
    2. Excellent communication skills both verbal and written.
    3. Ability to coordinate and manage complex cross-functional projects given multiple competing priorities or perspectives.
    4. Ability to exercise considerable judgment in building relationships across all organizational levels and functions.
    5. Ability to manage ambiguity, risk, and changing direction of projects and strategies.
    6. Ability to work effectively in high-pressure situations that require sound decision making and may involve confidential or sensitive matters.