Specialist, SAP Logistics & Warehouse Management CR

Position Overview

The Specialist, SAP Logistics & Warehouse Management – CR will collaborate with business stakeholders, Center of Excellence and external consultants to support, further enhance and enable new solutions in SAP S/4HANA and any associated bolt-ons to meet the business needs in Logistics and Warehouse Management business processes.The candidate will work closely with members of Logistics and Warehouse teams to address specific business challenges and incorporate these into system solutions.The role will be directly reporting to MicroVention IT Management, while functionally will operate under the leadership of Center of Excellence/COE (based in New Jersey). Job duties:
  • Provide support to Logistics and Warehouse business teams for processes and solutions enabled in SAP S4/HANA and SAP Decentralized Extended Warehouse Management and integration with other applications.
  • Troubleshoot issues, provide guidance to users and implement solutions in alignment with TAH Global Process Design Template and MicroVention needs.
  • Respond to Help Desk tickets for issues resolution.
  • Participate or lead continuous improvement projects through the complete project life cycle (requirements gathering, developing and documenting solutions, unit testing and training) for the respective function.
  • Work with other process teams in resolving key integration points between and across processes to support and enable end-to-end solutions.
  • Take ownership of the Global Process Design Template, configuration, test scripts, and other associated work related to Logistic and Warehouse management processes to ensure effective control over changes for localization or legal requirements.
  • Support SAP COE in testing and validation efforts related to maintenance patches, version upgrades and integration on new bolt-on applications as required.
  • Adhere to the policies, standards, and baselines to ensure consistency.
  • Manage stakeholder relationships and escalations.
  • Perform other duties and responsibilities as assigned.

Job Details

Job ID 11905BR

Alajuela, Costa Rica

    1. Bachelor’s Degree in Computer Science, Information Systems Management, Business, Engineering, or equivalent combination of education and experience.
    2. A minimum of five (5) years of hands-on configuration experience within the EWM and Logistics with a heavy focus on
      • Logistics
        • Stock Transport Orders
        • Third Party Logistics and Interfaces
        • Customer Consignment Process
      • Extended Warehouse Management
        • Inbound Process with POSC and LOSC
        • Outbound Process with POSC and LOSC
        • Production Staging and Replenishment, Advanced Production Integration.
        • Physical Inventory
        • Quality Management Integration
        • Post Processing Framework
    3. A minimum of five (5) years of hands-on configuration experience integrating EWM with PP and QM, and at least one (1) year of experience in working with third party logistics systems for inbound and outbound interfaces.
    4. Experience in support/ AMS environment, where SLA management is key to resolve issues.
    5. Strong knowledge of SAP S4 HANA and SAP EWM on HANA Suite of Products and their latest versions.
    Desired Qualifications
    1. HP ALM management knowledge preferred.
    2. ITSM, Solution Manager and ChaRM experience preferred.
    3. Relevant medical device industry experience is a plus.
    4. Good analytical and problem-solving skills.
    5. Strong inter-personal and communication skills.
    6. Willingness to learn new skills/techniques/processes.