Position Overview

Primary focus is the support, maintenance, and compliance of the HRIS system and the HR department. This position will have a direct report into US HRIS Operations in alignment with the US centralized HR Systems model and hub. The position serves as a technical point-of-contact for assigned functional areas and assists with ensuring data entry/integrity, testing of system changes, training of systems to internal and external customers, and report writing. The role also supports the compliance of HR forms, PTO, applicant tracking and electronic on boarding and other HR processes as assigned. Job duties:
  • Primary support to Costa Rica HR including, but not limited to, researching and resolving HRIS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.
  • Write, maintain and support a variety of reports or queries (including PTO, wage, LOA, electronic onboarding, etc.) utilizing appropriate reporting tools. Assist in development of standard reports for ongoing internal and external customer needs. Help maintain data integrity in systems by running queries and analyzing data.
  • Assists in developing written user procedures, guidelines and documentation. Train clients and HR staff on new processes/functionality.
  • Provides day-to-day customer service, triage and system support to existing and new system users in support of timely and accurate data in applicable system(s).
  • Develops and creates various HR form types (e.g. fillable, etc.) to be used by HR staff and external clients as needed.
  • Trains internal and external customers on systems including but not limited to PTO, NOMIPLUS, SuccessFactors, reporting, informer, etc.
  • Performs set up and audit of various HR data. Accountable for maintaining data integrity for systems.
  • Responsible for the maintenance and monitoring of employee workflows and data entry into Workday.
  • Other duties as assigned.

    1. Bachelor’s Degree in Human Resources.
    2. Three (3) to five (5) years of systems experience related to HR.
    3. One (1) to two (2) years of business analysis and/or project management related experience.
    4. 85% English proficiency.
    Desired Qualifications
    1. Strong understanding of HR processes and data, including compensation and performance management.
    2. Agile and flexible.
    3. Effective organizational and interpersonal skills.
    4. Experience with an HRIS systems [Workday, SuccessFactors, LinkedIn Recruiting, BrassRing].
    5. Previous exposure to project-related activities through active participation in system-related projects.
    6. Experience in medical device industry preferred.